UK GDPR + PECR COMPLIANT
COOKIE POLICY
Riesen Pet Co. Ltd (trading as Chiltern Pet Products)
Last updated: [20.02.2026]
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet or mobile) when you visit a website.
They help websites to:
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function correctly
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remember preferences
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improve performance
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provide analytics and advertising insights
2. How We Use Cookies
Chiltern Pet Products uses cookies to:
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ensure our website works properly
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allow customers to shop and check out securely
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analyse how visitors use our site (Google Analytics)
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measure advertising performance (Meta/Facebook Pixel)
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to operate and cannot be switched off.
They are used for things such as:
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shopping basket functionality
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secure checkout
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fraud prevention
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page navigation
These cookies do not require consent.
Analytics Cookies (Google Analytics)
With your consent, we use Google Analytics to understand how visitors use our website.
This helps us improve our store by tracking:
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pages visited
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time spent on the site
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traffic sources
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general customer behaviour
Analytics cookies are only placed if you accept them via our cookie banner.
Marketing Cookies (Meta Pixel)
With your consent, we use Meta Pixel (Facebook/Instagram) to:
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measure the effectiveness of advertising
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show relevant ads to people who have visited our website
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understand customer interactions with our marketing campaigns
Marketing cookies are only placed if you accept them via our cookie banner.
4. Managing Your Cookie Preferences
When you first visit our website, you will be shown a cookie banner allowing you to:
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Accept all cookies
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Reject non-essential cookies
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Manage your cookie preferences
You can change or withdraw your consent at any time using the Cookie Settings link on our website.
5. Third-Party Cookies
Some cookies are placed by trusted third-party services, including:
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Google Analytics (Google LLC)
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Meta Platforms Inc.
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Shopify Inc.
These providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place under UK GDPR.
6. How Long Cookies Remain
Cookies may be stored for different lengths of time:
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Session cookies: deleted when you close your browser
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Persistent cookies: remain until they expire or you delete them
Google Analytics cookies may remain for up to 2 years.
7. Contact Us
If you have any questions about our use of cookies, please contact:
📧 sales@chilternpetproducts.co.uk